Security Policy | 1Lanta

At 1Lanta, the safety and integrity of our users’ data and the reliability of our platform are our top priorities. We are committed to providing a secure environment for travelers, partners, and all users.

1. Protection of Personal Information

• We use SSL encryption to safeguard data transmitted between users and our systems.
• Personal data is stored and managed with strict security measures in compliance with applicable data protection laws such as the PDPA and, where applicable, GDPR.
• We do not share personal data with third parties without consent, unless required by law.

2. Account Security

• Users are responsible for maintaining the confidentiality of their login credentials.
• 1Lanta will never request your password via email or any unofficial channel.
• If you suspect unauthorized access to your account, please contact our team immediately.

3. System Security Measures

• Our systems are regularly monitored and updated to protect against vulnerabilities.
• Access to internal systems is restricted and based on roles and responsibilities.
• We have backup and recovery plans in place to ensure service continuity.

4. Shared Responsibility

Security is a shared responsibility between 1Lanta and our users. We recommend users:

• Use strong, unique passwords
• Avoid logging in via public or unsecured networks
• Verify the authenticity of links and emails before clicking

5. Report a Security Issue

If you encounter any suspicious activity or have concerns about platform security, please notify our team:

Email: 1lantateam@gmail.com

Privacy Policy | 1Lanta

At 1Lanta, we value your privacy and are committed to protecting your personal information. Whether you’re a traveler, an activity provider, or a business partner, we aim to handle your data with transparency, respect, and care.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and profile details
• Booking & Activity Data: Activity type, date/time, booking details, payment info
• Usage Data: App interactions, device info, and browsing behavior
• Partner Details: Business name, service descriptions, payment account info

2. How We Use Your Information

We use your information to:

• Provide and manage bookings, activities, and other services
• Improve user experience and app functionality
• Send important updates, offers, or promotional content
• Facilitate coordination between travelers and activity providers

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

• Trusted partners who help deliver our services (e.g., local tour providers)
• Legal authorities, if required by law or court order
• Data analytics services, in anonymized or aggregated form

4. Data Security

We implement technical and organizational measures to keep your data safe from unauthorized access, misuse, or disclosure.

5. Your Rights

You have the right to access, update, or delete your personal information at any time. You may also opt-out of marketing communications via your account settings or by contacting us directly.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to enhance your experience, understand user behavior, and tailor our services to your preferences.

7. Policy Updates

We may update this policy from time to time. If changes are significant, we will notify you via the app or email.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: [1lantateam@gmail.com]

Website: [www.1lanta.com]